Shipment and Terms of Payment

 All shipments are made at the recipient’s risk. Transport damages must be confirmed by the carrier (shipping company or parcel service) immediately after receipt of shipment. Otherwise we will not be able to replace the merchandise.

Shipping charges per package

Germany – up to 30 kg = €7.90

All EU-countries – up to 30 kg = €17.90

Switzerland – up to 30 kg = €40.00

Complaints

The recipient is obligated to check packages for completeness and damage immediately upon receipt. Returns are permissible only if agreed to by us. We do not accept unpaid shipments.

Payment

In case of first-time orders we ship after advance payment or direct debit and apply a 2% discount. All other orders shall be paid 14 days after invoice. We apply a 2% discount for direct debit and advance payments. If the invoiced amount is not paid during the stipulated payment period, overdue fines shall be applied after the second reminder. You agree to this by agreeing to these terms and conditions. Eight days after the third reminder the issue will be referred to a collection agency without further notification.